Turnaround
All orders are shipped within 48 hours Monday - Friday 9:00 am – 15:00 pm (UTC/GMT +2 hours)
Carriers
We ship with UPS, TNT and FedEx couriers.
Order Tracking
Tracking number is provided directly after you place your order.
Shipping Rates
The rate charged for the shipping of your order is based on the weight/volume of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Additionally, please note that delivery time is based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
Please let us be clear on our shipping "philosophy":
• We want to get things to you as quickly as humanly possible;
• We are not in business to "profit" from shipping; you are charged what we are charged